My Pals Scout & Violet
Download Software
Teach Scout & Violet your child's name and favorite things!
Parent Guide
View the My Pals Parent Guide for detailed instructions on personalizing your My Pals.

FAQs
- How do I personalize My Pal Scout/Violet?
- When personalizing My Pal Scout/Violet, I could not preview my child’s name audio file.
- Strange sound coming from phone or computer when setting up My Pal Scout/Violet.
- Where is My Pal Scout/Violet’s connection cable?
- While personalizing My Pal Scout/Violet, he said “Uh oh, something’s not right”
- How can I submit a new product idea to LeapFrog?
- How can I recycle the device that I don't use anymore?
Contact Support
United States & Canada
Monday - Friday: 7am - 4pm Central
Customer Service: 1-800-701-5327
Email: Click here to request support
Customer Service: 1-800-701-5327
Email: Click here to request support