LeapFrog Home
SearchCart
  • Products
    • browse all products
    • browse learning toys
    • Infant (3-12 months)
    • Toddler (1-3 yrs.)
    • Preschool (3-4 yrs.)
    • Pre-K (4-5 yrs.)
    • Kindergarten (5-6 yrs.)
    • First Grade & Beyond (6+ yrs.)
    • Magic Adventures
    • LeapLand Adventures
    • browse baby care
    • Smart Baby Monitors
    • Video Baby Monitors
    • browse learning systems
    • LeapStart Preschool Success
    • LeapStart Learning Success
    • LeapReader (4-8 yrs.)
    • Book Library
    • learning tablets
    • LeapPad Academy
    • Browse All Apps
    • support
    • Download Connect Software
    • Customer Service
    • Support by Product
    • more from leapfrog
    • Gift Guide
    • LeapFrog Academy
    • Learning Path
    • LeapFrog Cares
  • App Center
    • shop all apps
    • shop apps by device
    • LeapPad Academy
    • LeapFrog Epic
    • LeapPad Ultimate
    • LeapPad Jr.
    • LeapPad Platinum
    • LeapPad Ultra
    • LeapPad3
    • LeapPad2
    • Magic Adventures Globe
    • RockIt Twist
    • shop apps by category
    • App Bundles
    • Learning Games
    • LeapTV Learning Games
    • Interactive Storybooks
    • eBooks
    • Creativity
    • Learning Videos
    • Just for Fun Videos
    • Music
    • Expansion Packs
    • Flash Cards
    • shop apps by price
    • $5 and under
    • $5 to $10
    • $10 to $25
    • more from the app center
    • LeapTV
    • Customer Support
  • LeapFrog Academy
  • Learning Path
    • browse learning path
    • featured
    • Learning Friends
    • Kids' Fitness & Health
    • Kids' Birthday Ideas
    • Kindergarten Readiness
    • ages & stages
    • Baby (6-11 mos.)
    • New Toddler (12-17 mos.)
    • Toddler (18-23 mos.)
    • Curious Twos (2 yrs.)
    • Preschool (3 yrs.)
    • Pre-K (4 yrs.)
    • Kindergarten (5 yrs.)
    • Grade 1 (6 yrs.)
    • Grade 2-3 (7-8 yrs.)
    • learning ideas
    • Printables
    • Activities
    • Videos
    • Discussions
    • Articles
    • Blogs
    • Learning Tips
    • skills
    • Reading & Writing
    • Mathematics
    • Logic & Problem Solving
    • Science
    • Social Studies
    • Creativity & Life Skills
    • Personal & Social Skills
    • Language Learning
  • Support
    • support overview
    • product support
    • Download LeapFrog Connect
    • Support by Product
    • Product FAQs
    • Instruction Manuals
    • Warranty Information
    • My Orders
  • My Account
  • AustraliaAustralia
  • Canada (English)Canada (English)
  • Canada (French)Canada (French)
  • IrelandIreland
  • New ZealandNew Zealand
  • SpainSpain
  • United KingdomUnited Kingdom
  • Other EnglishOther English
  • Other FrenchOther French
  1. Support
  2. Products
  3. My Pals 2
Support

My Pals Scout & Violet

Download Software

Teach Scout & Violet your child's name and favorite things!

Personalize Now
Personalize Now

Parent Guide

View the My Pals Parent Guide for detailed instructions on personalizing your My Pals.

(PDF file)My Pals Scout & Violet Parent Guide
 
 

FAQs

Most Popular
  • How do I personalize My Pal Scout/Violet?
  • When personalizing My Pal Scout/Violet, I could not preview my child’s name audio file.
  • Strange sound coming from phone or computer when setting up My Pal Scout/Violet.
  • Where is My Pal Scout/Violet’s connection cable?
  • While personalizing My Pal Scout/Violet, he said “Uh oh, something’s not right”
  • How can I submit a new product idea to LeapFrog?
  • How can I recycle the device that I don't use anymore?
See more My Pals FAQs

Contact Support

United States & Canada

Monday - Friday: 7am - 4pm Central
Customer Service: 1-800-701-5327
Email: Click here to request support
 

United Kingdom & Ireland

Monday - Friday: 9am - 5pm GMT
Customer Service: +44(0)1702 200 244
Email: info@leapfrog.com

Australia & New Zealand

Australia: 1800 862 155
New Zealand: 0800 400 785
Email: Click here to request support

All Other Countries

International Distributors

LeapFrog Footer

Back to Top
LeapFrog Logo

About

+
  • About LeapFrog
  • Contact Us
  • Careers
  • Press Releases
  • Investor Relations
  • Corporate Sustainability
  • LeapFrog Cares

Support

+
  • Connect Your Device
  • FAQs & Product Guides
  • Where to Buy
  • International Distributors
  • Recall Info
  • Accessibility

International Sites

+
  • Australia / New Zealand
  • Canada: English
  • Canada: French
  • Ireland
  • Spain
  • UK
  • Rest of World: English
  • Rest of World: French

Connect With Us

  • Facebook
  • Pinterest
  • Twitter
  • YouTube
  • Instagram

Be the first to know

Legal Terms | Privacy Policy | CA Supply Chain | Cookie Policy | Update Cookie Settings | Do Not Sell or Share My Personal Information
© 2001-2025 LeapFrog Enterprises, Inc. All rights reserved.