LeapPad Ultra & Ultra Xdi Support

Download Software

Install LeapFrog Connect to manage your device, download apps, and collect rewards.

View the LeapPad Ultra Parent and Quick Start Guides for detailed instructions on setting up your device.

Where are my Apps?
Did you purchase apps but cannot find them on your LeapPad? Click here for more information.

Connecting to Wi-Fi
Have some questions about connecting your LeapPad to a Wi-Fi network? Click here for the most popular answers!

United States & Canada
Monday - Friday: 7am - 4pm Central
Email: Click here to request support

United Kingdom & Ireland
Monday - Friday: 9am - 5pm GMT
Customer Service: +44(0)1702 200 244
Email: info@leapfrog.com

Australia & New Zealand
Australia: 1800 862 155
New Zealand: 0800 400 785
Email: Click here to request support

All Other Countries
International Distributors