LeapPad Ultra & Ultra XDi

Download Software

Install LeapFrog Connect to manage your device, download apps, and collect rewards. 

DownloadAdobe PDF File

Click here for macOS 11 compatibility information.Adobe PDF File

DownloadAdobe PDF File

Parent Guides

View the LeapPad Ultra Parent and Quick Start Guides for detailed instructions on setting up your device.

LeapPad Ultra Quick Start GuideAdobe PDF File
LeapPad Ultra Parent GuideAdobe PDF File
LeapPad Ultra
Where are my Apps?
Did you purchase apps but cannot find them on your LeapPad? Click here for more information.  
Connecting to Wi-Fi
Have some questions about connecting your LeapPad to a Wi-Fi network? Click here for the most popular answers!   

Support Topics

Contact Support

United States & Canada

Monday - Friday: 7am - 4pm Central
Customer Service: 1-800-701-5327
Email: Click here to request support
 

United Kingdom & Ireland

Monday - Friday: 9am - 5pm GMT
Customer Service: +44(0)1702 200 244
Email: info@leapfrog.com

Australia & New Zealand

Australia: 1800 862 155
New Zealand: 0800 400 785
Email: Click here to request support

All Other Countries

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