You are unable to download stories for your LeapStory device:

Unfortunately during the system downtime, you may be unable to download new stories for your LeapStory device. You will be able to play any stories you have previously downloaded.

After the system is back up, you will be able to download new stories by following these steps:

  1. Open LeapFrog Connect for your LeapStory device
  2. Connect it using the included USB cable
  3. Follow the instructions to download audio