LeapPad Ultra

LeapPad Ultra new system updates

To enjoy all the benefits of your ultimate learning tablet please install the latest firmware updates,
and you'll be on your way to accessing educator-approved* games and eBooks and over 1,000 videos and images.

Our recommendation for the initial connection is to use the included USB cord to connect LeapPad Ultra to your computer.

Steps

  1. 1
    • If you haven't set up your child's device, system updates are available, please follow below steps:
    • - Turn on your child's device.
    • - Follow the on-screen instructions to create a player profile and install updates.
    • - Use the included USB cord to connect LeapPad Ultra to your computer.
  2. 2
    • If you already set up your child's device, please follow below steps:
    • - Check to make sure you have the latest firmware (version 5.1.3.846).
  • 3

    Power on your child's LeapPad Ultra.

  • 4

    At the bottom of the "Sign In" screen, click the blue parent and child icon.

    5

    Enter your 4-digit Parent Lock code to access Parent Settings.

  • 6

    Click the System Info icon.

  • 7

    LeapPad Ultra's firmware version is the 6th line down. The latest firmware version is 5.1.3.846.

If you have the latest firmware, then you're all set!
If you don't have the latest firmware, please install update using your computer or Wi-Fi.

Connect using computer

Our recommendation for the initial connection is to use the included USB cord to connect LeapPad Ultra to your computer.

On your computer go to leapfrog.com/connect and follow the steps.

Connect using Wi-Fi

  1. 1

    Turn on your child's device

  2. 2

    Select your child's profile

  3. 3

    Verify that your Wi-Fi connection is active in top right corner

  4. 4

    Remain on the home screen until the rotating circle on the top right disappears

  5. 5

    Restart device and then check to make sure you have the latest firmware

  6. 6

    Repeat steps 1-5 if you don't have latest firmware

Need help? Contact Customer Service