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Customer Support: My Pals Scout and Violet

(11 - 38 MB) *   (20 - 40 MB) *	* File sizes vary depending on the LeapFrog Connect components already installed on your computer.

Difficulties downloading? Try these alternative LeapFrog Connect installers

• PC version (28 MB)
• Mac version (59 MB)

Tutorials

• Customizing My Pals Scout and Violet   Video | PDF
• Installing LeapFrog Connect   PDF
• Exploring the Learning Path   PDF

Find an Answer/FAQ's

Paws do not work when Scout or Violet are connected

My child's name was not found

There are so many names it’s hard to find my child’s.

Can't save name to Scout/Violet

Scout/Violet's collar is flashing

See more My Pal Scout answers or ask a question

Help Documents

• My Pal Quick Start Guide (PDF)
• LeapFrog Connect Quick Start Guide (PDF)
• LeapFrog Connect Troubleshooting Tips (PDF)
• LeapFrog Connect Online Help
• My Pals Scout and Violet Adoption Certificates

My Pals Forum

• Join the My Pals Scout and Violet discussion forum

Parent Guide

• My Pal Parent Guide (PDF)

Product Registration

• Register your child's My Pal to receive important safety notifications

Didn't find what you were looking for?

• Please contact LeapFrog Customer Support