Legal information

Purchasing of LeapFrog® Products at LeapFrog.com

We offer opportunities to purchase products online in our e-stores. Customers must be over age 18 with a valid credit card. Web site visitors under age 18 cannot make purchases. When a customer places an order, we collect information associated with the transaction. This information includes the customer's name, mailing address, products ordered, shipping addresses, and credit card information. LeapFrog handles your personal information in accordance with our Online Consumer Privacy Policy .

Charges

If you purchase by credit card, we may authorize the amount of your purchase with your credit card issuer at the time you place your order. Your credit card account will be charged as soon as you place your order. In the event you cancel your order within 24 hours, we will credit the same card account you used for the purchase.

We cannot guarantee availability of product, even if our Web site shows that a particular product is available. We may not have all products or product lines available online and we may discontinue products or change prices at any time.

Replacement

Goods damaged during shipment must be reported directly to the 3rd party where you purchased the product. Please do not report these damages to LeapFrog.com. 

Promotions and Pricing

Promotional pricing may be available to defined groups of people for specific periods of time. Promotional pricing is intended only for members of that group and is strictly subject to the terms and conditions of that promotion. Rules for each promotion are provided to participants in written or electronic form. Any promotion may be discontinued at any time and without notice. 

Historical and Forward-Looking Statements

All materials, including annual reports to stockholders, press releases, media reports and our filings with the U.S. Securities and Exchange Commission, or the "SEC", reproduced on this Web site speak as of the original date of publication or filing. These materials are presented for your convenience only. The fact that a document is available on this Web site does not mean that the information contained in such document has not been modified or superseded by events or by a subsequent document, statement or filing. Any forward-looking statement reproduced on this site speaks as of the original date the document containing such statement was published or filed and should be read together with certain factors set forth in our Annual Report on Form 10-K and in our Quarterly Reports on Form 10-Q under the heading "Risk Factors That May Affect Our Results and Stock Price," and in other LeapFrog filings with the SEC available on this site or on the SEC's Edgar Database (http:/www.sec.gov) that could cause actual future events or results to differ materially from anticipated events or results. We have no duty or policy to update any information or statements contained on this site and we expressly disclaim any duty to do so. Therefore, such information or statements should not be relied upon as being current as of the date you access this site. Moreover, any portion of the materials available on this Web site may include technical inaccuracies or typographical errors. Changes may be made from time to time without notice to the materials available on this Web site, and to the products described on this site.

Store Locator

To the best of our ability we maintain information on retailers who carry our products. Most or all of this information is provided by our retailers, who are responsible for its accuracy. In all cases we recommend that you contact the retailer directly to inquire about the availability of specific products.

Warranty Information

The LeapFrog® product is warranted only to the original purchaser for a period of three months from the original purchase date, under normal use and service, against defective workmanship and material. This warranty is void if the product has been damaged by accident or unreasonable use, immersion in water, neglect, abuse, battery leakage or improper installation, improper service, or other causes not arising out of defects in workmanship or materials of the product. All warranty claims are subject to: (1) LeapFrog being notified of the warranty claim within the warranty period, (2) LeapFrog verifying the existence of a defect in the product and (3) receipt of valid proof of your purchase date.

Before returning a product for any reason, please notify the LeapFrog Consumer Service Department. If the service representative is unable to solve the problem, you will be provided with instructions as to how to go about having the unit repaired or replaced if it is under warranty. Return of a product under warranty is governed by the following rules -- If LeapFrog believes that there may be a defect in materials or workmanship and LeapFrog confirms your purchase date, LeapFrog will provide you with prepaid shipping instructions for returning the product. Otherwise, you must return your product, shipping prepaid and with proof of purchase date, as instructed by a LeapFrog service representative.

In the event that a product under warranty is repaired or replaced, the replacement will be covered under the original warranty or for 30 days, whichever is longer. Repair or replacement is your exclusive remedy, and LeapFrog's exclusive liability, under this warranty. Replacement may consist of replacing the product with the same product or with a different product of the same value. LeapFrog shall not be liable for any incidental or consequential damages for the breach of any warranty on this product. Any implied warranty of merchantability or fitness for a particular purpose on this product is limited to the duration of this warranty. Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitation on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights, which vary from state to state and country to country.

Procedure for Making Claims of Copyright Infringement

LeapFrog Enterprises, Inc. respects the intellectual property of others, and we ask that those posting to this site do the same.

If you believe that your copyrighted work has been copied, and is accessible on this site in a way that constitutes copyright infringement, you may notify us by providing our copyright agent with the following information:

1. the electronic or physical signature of the owner of the copyright or the person authorized to act on the owner's behalf.
2. a description of the copyrighted work that you claim has been infringed and a description of the infringing activity.
3. location where the original or an authorized copy of the copyrighted work exists, such as the URL of the website where it is originally posted or the name of the book in which it has been published.
4. location of the specific URL or other location on this site where the material that you claim is infringing is located (please provide as much information as possible to allow us to locate the material).
5. your name, address, telephone number, and email address.
6. a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
7. a statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright owner or are authorized to act on the copyright owner's behalf.

Contact information for our agent for notice of claims of copyright infringement on this site: