LeapPad Ultra & Ultra XDi

Download Software

Install LeapFrog Connect to manage your device, download apps, and collect rewards.

Parent Guides

View the LeapPad Ultra Parent and Quick Start Guides for detailed instructions on setting up your device.

LeapPad Ultra

Where are my Apps?
Did you purchase apps but cannot find them on your LeapPad? Click here for more information.  

Connecting to Wi-Fi
Have some questions about connecting your LeapPad to a Wi-Fi network? Click here for the most popular answers!   

Contact Support

United Kingdom & Ireland
Monday - Friday: 9am - 5pm GMT
Customer Service: +44(0)1702 200 244
Email: info@leapfrog.com

Holiday Hours

24th Dec: 9am - 3pm GMT
25th Dec: 9am - 4pm GMT
26th Dec: to 27th Dec: 9am - 5pm GMT
28th Dec: 10am - 4pm GMT (email support only)
26th Dec - 30th Dec: 9am - 5pm GMT
31st Dec: 9am - 4pm GMT
1st Jan: Closed
2st Jan: 9am - 5pm GMT  

Customer Service: 1800 244 543
Email: info@funtastic.com.au

New Zealand
Customer Service: +64 (0)9 917 4010
Email: info@planetfun.co.nz

All Other Countries
International Distributors