Customer Support
Popular FAQs
- How do I cancel my LeapFrog Academy Subscription?
- My LeapStart is not recognized by my computer.
- I forgot my parent lock code. How can I find it?
- I'm missing parts from my LeapFrog Toy, can I buy parts from LeapFrog?
- My LeapReader is not recognized my computer.
- How do I factory reset my LeapPad Academy or Epic tablet?
- How do I factory reset my LeapPad tablet?
- Can you add my child’s name to My Pals Scout?
- How do I factory reset My Pals Scout or Violet?
- My Magic Adventures Globe says “Device Error” on the screen.
- How many Expansion Packs can fit on my Magic Adventures Globe?
- The tip of the stylus is missing from my Magic Adventures Globe.
- My LeapPad Academy isn’t charging, what should I do?
- How do I download more books for my LeapStart?
- I can’t buy Expansion Packs or Apps. It says “Oops! No products linked to this account..”