LeapPad Ultra & Ultra XDi

Download Software

Install LeapFrog Connect to manage your device, download apps, and collect rewards.

Parent Guides

View the LeapPad Ultra Parent and Quick Start Guides for detailed instructions on setting up your device.

LeapPad Ultra

Where are my Apps?
Did you purchase apps but cannot find them on your LeapPad? Click here for more information.  

Connecting to Wi-Fi
Have some questions about connecting your LeapPad to a Wi-Fi network? Click here for the most popular answers!   

Contact Support

United States & Canada
Monday - Thursday: 9am - 5pm EST
Friday: 9am - 3pm EST
Customer Service: 1-800-701-5327
Email: Click here to request support

United Kingdom & Ireland
Monday - Friday: 9am - 5pm GMT
Customer Service: +44(0)1702 200 244
Email: info@leapfrog.com

Australia & New Zealand
Australia: +61 3 8658 8851
New Zealand: +64 48880188
Email: Click here to request support

All Other Countries
International Distributors