LIMITED “KID-PROOF” LEAPPAD TABLET HARDWARE WARRANTY EXCLUSIVELY FOR LEAPPAD TABLETS PURCHASED AT LEAPFROG.CA

This limited “kid-proof” LeapPad tablet hardware warranty and liability agreement only covers LeapPad tablets purchased directly from Leapfrog.com. It excludes all LeapPad tablets other than those purchased from LeapFrog at leapfrog.ca.  This warranty does not cover LeapPad tablets purchased from retailers, whether online or in physical stores. Our regular Limited Hardware Warranty and Liability Agreement applies to all LeapPad tablets purchased from retailers. Click here for full details.[1]

LeapFrog Enterprises, Inc. (“LeapFrog”) warrants to the original purchaser that if a LeapPad tablet hardware purchased from LeapFrog.com (the “Product”) ceases to function in accordance with LeapFrog’s most current specifications for the applicable product during a period of one (1) year from the original date of purchase ("Warranty Period"), then LeapFrog will replace the LeapPad tablet hardware as set forth below.

If the Product ceases to function in accordance with LeapFrog’s most current specifications for the applicable product during the Warranty Period, under this warranty your sole remedy and LeapFrog’s sole and exclusive liability shall be limited to replacement of the Product with a new or refurbished Product at LeapFrog’s option. "Refurbished" means a Product that has been returned to its original specifications.

You are limited to one (1) replacement per Product during the Warranty Period. In the event that LeapFrog replaces your Product under this “Kid-Proof” warranty, the replacement will remain covered by our regular Limited Hardware Warranty and Liability [2] Agreement for the remainder of the Warranty Period or, where the Warranty Period has expired, for thirty (30) days from the date that the Product is returned to you.

All warranty claims are subject to LeapFrog’s: (i) receipt of notice of a defect within the Warranty Period; (ii) verification of the existence of the defect in the Product; and (iii) receipt of valid proof of purchase from leapfrog.com and the purchase date and (iv) if requested by LeapFrog, return of the Product to LeapFrog at purchaser’s expense.

This “Kid-Proof” warranty is void and will not apply if the Product is:

  • Modified or tampered with;
  • Used for commercial purposes (including rentals, education centers or schools); or
  • Lost or stolen.

Visit http://www.leapfrog.com/en-ca/legal/warranty.html [WU3] or email support@leapfrog.com to contact the LeapFrog Consumer Service Department about warranty issues.  Before returning a Product to LeapFrog, notify the LeapFrog Consumer Service Department.  If the service representative is unable to solve the problem, you will be provided with instructions as to how to have the Product replaced.  If LeapFrog believes that there may be a valid warranty claim and confirms the original place and date of purchase for the Product, LeapFrog will provide you instructions for returning the Product.

NOT APPLICABLE TO CONSUMERS IN QUEBEC OR SASKATCHEWAN:   THIS WARRANTY IS PROVIDED TO YOU IN LIEU OF ALL OTHER EXPRESS OR IMPLIED WARRANTIES INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE FOR THE PRODUCT, WHICH ARE DISCLAIMED HEREUNDER. HOWEVER, IF SUCH WARRANTIES ARE REQUIRED AS A MATTER OF LAW, THEN THEY ARE LIMITED IN DURATION TO THE WARRANTY PERIOD AS PERSCRIBED BY LOCAL LAW. NOT APPLICABLE TO CONSUMERS IN QUEBEC: YOUR SOLE AND EXCLUSIVE RECOURSE UNDER THIS WARRANTY IN THE EVENT OF ANY DISSATISFACTION WITH OR DAMAGE ARISING FROM THE USE OF THE PRODUCT AND LEAPFROG’S MAXIMUM LIABILITY UNDER THIS WARRANTY SHALL BE LIMITED TO REPAIR OR REPLACEMENT OF THE PRODUCT. IN NO EVENT WILL LEAPFROG BE LIABLE FOR ANY LOSS OF DATA, LOSS OF PROFIT OR ANY OTHER LOSS OR DAMAGE SUFFERED BY YOU OR ANY THIRD PARTY, WHETHER SUCH DAMAGES ARE DIRECT, INDIRECT, CONSEQUENTIAL, SPECIAL OR INCIDENTAL AND ARISING UNDER ANY THEORY OF LAW FOR YOUR USE OF THE HARDWARE. Some jurisdictions do not allow limitation on how long an implied warranty lasts and jurisdictions do not allow the exclusion or limitations of consequential or incidental damages, so the limitations or exclusions may not apply to you. 

This warranty gives you specific legal rights, and you may also have other rights which vary from jurisdiction to jurisdiction. This warranty is valid only in the United States and Canada. The warranty offered by LeapFrog is the same whether or not you register your product.

This warranty only applies to LeapPad tablet hardware units and, without limitation, does not apply to the following LeapFrog products: software cartridges, software downloads, cases, accessories, value cards, online services (including, without limitation, the LeapFrog Learning Path and leapfrog.com website), packaging or any other products or services provided by LeapFrog, even if bundled with a LeapPad tablet at the time of purchase.